The Man, The Myth, The Legend

Max Willingham, Founder

Every great company has a story, and ours begins with one incredible man—Max Willingham. More than 50 years ago, Max founded W & W Septic Tank Service with a simple vision: provide honest, dependable service while treating every customer like family. Through hard work, integrity, and a commitment to doing the job right, he built more than just a business—he built a reputation that continues to serve families throughout Paulding County and the surrounding areas today. Max wasn’t just known for his work in the septic industry. He was a respected member of the community, a trusted friend to many, and someone who believed a handshake still meant something. His values shaped this company and continue to guide everything we do. Although Max is no longer with us, his legacy lives on every single day. If you’ve seen one of our trucks, you’ve probably noticed the words “Founder: Max Willingham” proudly displayed on the door. We keep his name there as a reminder of where we came from, the standards he set, and the legacy we’re honored to continue. Today, W & W remains a locally owned, family-operated business committed to the same principles Max believed in over five decades ago—honesty, hard work, quality service, and treating our customers like family. Thank you, Max, for laying the foundation that continues to serve our community. Your legacy lives on, one customer at a time.

THE VOICE BEHIND THE COMPANY

Remembering Joyce Willingham

If you’ve ever called W & W Septic Tank Service over the years, chances are the friendly voice on the other end of the line belonged to Mrs. Joyce Willingham. Joyce wasn’t just the one answering the phone—she was the heart of our office. She had a special way of making every customer feel like family. Whether you called with a septic emergency, a simple question, or just needed someone to listen, she never rushed a conversation. She genuinely cared about people. Many customers remember hanging up the phone after talking with Mrs. Joyce feeling like they had just spoken with an old friend. She always took the time to ask about your family, listen to your story, and almost every conversation ended with her signature words: “Have a blessed day!” Just like Max, Joyce was a pillar of the Paulding County community. She believed that kindness, compassion, and treating people with respect mattered just as much as providing great service. Although Joyce is no longer with us, her legacy continues to shape who we are. Every time we answer the phone, we strive to carry on the values she lived by—treating every customer with patience, kindness, and genuine care. We want every person who calls W & W to feel welcomed, appreciated, and like part of our family, just as Mrs. Joyce made so many people feel for decades. Her voice may no longer answer the phone, but her spirit lives on in every conversation we have.